Privacy Policy
Effective Date: December 23, 2025
Welcome to Diamera. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our lab-grown diamond jewellery.
1. Information We Collect
To provide you with a seamless shopping experience, we collect the following types of information:
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Personal Identification Information: Name, email address, phone number, and shipping/billing addresses.
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Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (credit card/debit card). All payment data is handled by secure, third-party payment processors.
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Order Details: Records of the jewellery pieces you have viewed, added to your cart, or purchased.
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Device & Technical Data: IP address, browser type, operating system, and your interaction with our website (via cookies).
2. How We Use Your Information
Diamera uses your information for the following purposes:
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Order Fulfillment: To process transactions, manage shipments, and handle returns or repairs.
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Communication: To send order confirmations, shipping updates, and respond to customer service inquiries.
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Marketing: To share updates about our new lab-grown diamond collections, exclusive offers, and newsletters (you can opt-out at any time).
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Personalization: To improve our website performance and tailor your shopping experience to your preferences.
3. Data Security
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. Your sensitive data is transmitted via Secure Socket Layer technology and encrypted into our payment gateway providers' database only to be accessible by those authorized with special access rights to such systems.
4. Sharing of Information
We do not sell, trade, or rent your personal identification information to others. We may share information with:
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Service Providers: Such as courier companies (for delivery) and payment gateways (for transaction processing).
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Legal Requirements: If required by law to comply with legal processes or protect the rights and safety of Diamera and its users.
5. Cookies Policy
Diamera uses "Cookies" to enhance your experience. Cookies help us remember items in your shopping cart and understand your site preferences. You can choose to turn off cookies through your browser settings, though some features of the site may not function properly.
6. Your Rights
As a customer of Diamera, you have the right to:
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Access the personal data we hold about you.
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Request the correction of inaccurate personal data.
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Request the deletion of your data from our records.
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Withdraw consent for marketing communications.
7. Changes to This Policy
Diamera reserves the right to update this privacy policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to check this page frequently for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or the practices of Diamera, please contact us at:
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Email: diamera@gmail.com
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Phone:
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Registered Office: USA